Delivery time
Small quantity(<5sets) will be deliverd within 10days after get the payment. Big quantity delivery time will be negotiated accordingly.
What can I do with the machine?
You can Embroider caps, garments, bags, hoodies jackets, leather, shoes, patches, and plenty more, No limits to imagination.
Is this embroidery machine easy to operate?
Yes, Machine equipped with a 10.1 inch touchable LCD computer. The operating principle is very easy, just like using iPad. You can learn to operate this machine computer in 5-10 minutes.
What accessories come with the machine?
All the necessory accessories and tools used for T shirt, cap, and flat embroidery functions come with machine.
I'm a newbie, Is there any training?
Yes, We provide English operation guides. As well as teaching and maintenance videos, It's all free. You will have no worries from unpacking, threading, etc. until the machine works successfully. If you need any further help, our team is available for a video call with you. You could also get more skills in our YouTube channel, live broadcast, blo
What format can be run on the machine? how to make design?
DST and DSB files are suggested to run on machine. All the softwares which can make DST or DSB file are recommended such as Wilcom.We suggest you to buy TOPMAYA AI Powered Embroidery Software--IDESIGN PRO, which can automatically converts a image into embroidery machine ready format patten(DST/DSB) in just seconds to minutes.
What is IDESIGN ?
IDESIGN is a the revolutionary intelligent digitizing software crafted by our team of experts led by professional digitizing engineer with over 30 years of experience. It is very easy to use, the one who know use computer can use the software. The only thing you need to do is: choose a clear imagin you like, set the embroidery size, wait seconds.
Warranty for machine?
We provide 1-5 year warranty and lifetime free after-sales service.